Reckon accounts premier 2019 overdue stamp now showing
Hello there. This week we installed the 2019 update for Reckon Accounts Premier and now we are seeing an overdue stamp on all sales invoices once rasied even if the terms are set for 30 days and the invoice is NOT overdue. The stamp box is UNticked in the invoice settings yet it still shows. Has anyone else had this problem and any ideas how can we fix this?
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Thank you for your email.
Can you please customise the template to show the Due date (Customise > Additional Customisation > Header > tick "Due date" for screen for the test).
Once you've enabled this field, you can then see the due date for the term. OVERDUE stamp looks at the Invoice's due date and checks if your computer's current date is greater than that.
By comparing these 2 dates, you can then find out why it's showing the stamp.
OVERDUE stamp, just like any other stamp, will always show on screen. If you don't want any stamp to show on your printed/emailed invoice, go to Customise and untick "Print Status Stamp".
Please let us know how you go.
Thanks
Ifti
Since our upgrade we also have overdue showing on invoices which are not overdue. We never have the due date boxes ticked on our template and I have checked that they are not ticked. please let me know how to get rid of this.
Thanks
Maree
The introduction of this new "Overdue" stamp will bring to light whether you've actually set up your terms correctly.
Eg If you're using a term that states "30 Days" but haven't actually entered "30" in the necessary field(s) on the Term setup!
Same goes for "Days > EOM" - Make sure you have entered this one under "Date Driven" with the correct date & /number in both "Net Due before ..." & "Due the next month if issued ...."
This is how RA determines your invoice/bill due dates & if/when they are overdue.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
[email protected]
Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Partner (AP) Bookkeeper * Regd BAS Agent (No: 92314 015) *
ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
[email protected]
https://www.accounted4bs.com/
Thanks again, Maree
Thanks
Maree
Thank you for your post.
I've setup the term just like yours and it's working as expected.
Term setup:
Scenario 1:
Invoice Date: 28/02/2019
Term: Due on 20th of the next month (it's after 20th of the month so due date will be on next month)
Due Date: 20/03/2019 (OVERDUE)
Scenario 2:
Invoice Date: 31/03/2019
Term: Due on 20th of the current month
Due Date: 20/04/2019 (not OVERDUE yet)
I'd recommend you to tick "Due Date" in your Invoice template and show it on screen so that you can compare with Invoice Date and Due Date. This should help finding the issue.
Please let us know the outcome.
Thanks
Ifti
Since we have a new version we have noticed a very large OVERDUE stamp on our invoices. This stamp is covering up some important information of ours. Is there a way we can resize or move the position of this stamp so it doesn't cover up information?
Thanks Holly.
[email protected]
it covers my ABN and company contact details
if I send such an invoice to a customer, it is like I am hitting them over the head with a Thor Hammer, like shouting or typing in all upper case
my workaround for now is to delete the invoice and recreate it
We have customers that say they are coming to pick up goods, so goods are invoiced and emailed. They come through a couple of days later and pay for goods when they pick up. This payment may not be entered till the following day by our office ladies so it still shows up with a red ugly overdue stamp if we email a copy.
If I disable the printing for this function then nothing prints, ie pending or paid.
How about Reckon pool their resources and fix emailing issues rather than spending time on a totally useless function. A useless function that covers abn, phone number and delivery address at that. smh !
Customize the invoice to add a due date box that is only shown in Reckon and not printed, that way I can alter the due date to the day of sending the invoice and the overdue stamp is gone
Cheers