Pay Slips

Jan White_10076770
Jan White_10076770 Member Posts: 6 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Hi Rav. a few of our employees are not receiving their payslips for the past 1-2 pays. there has been no changes to email address or the way we process this (they have always received them previously).. Any ideas?

Comments

  • Irina Baciu
    Irina Baciu Member Posts: 6 Novice Member Novice Member
    edited June 2019
    Please ask them to check in Junk email.
  • Jan White_10076770
    Jan White_10076770 Member Posts: 6 Novice Member Novice Member
    edited June 2019
    They had done that but not there. 
  • Brad Hawkins
    Brad Hawkins Member Posts: 2 Novice Member Novice Member
    edited June 2019
    I have the same problem. Out of a dozen employees, one employee doesn't appear om the list of pay slips to be issued. Is there perhaps a tick box somewhere that turns them off? I have looked everywhere.

    Thanks, Brad
  • Jan White_10076770
    Jan White_10076770 Member Posts: 6 Novice Member Novice Member
    edited July 2019

    Still having issues with this, seem to be getting more employees each week who are not receiving them. They're checking junk folder and our process has not changed (previously had been receiving them)
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