STP Error Code Upon Uplaod:

Ian Hudson
Ian Hudson Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
Hi all,

Upon uploading STP through portal the following message occurs:

>instance.EmployeeData[0].Detail.Email is not any of [subschema 0],[subschema 1], instance.EmployeeData[1].Detail.Email is not any of [subschema 0],[subschema 1]

Any ideas of the error code meaning and possible solution??

cheers all :-)

Comments

  • SarahNation
    SarahNation Member Posts: 18 Novice Member Novice Member
    edited July 2019
    I have exactly the same problem.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,099 Accredited Partner Accredited Partner
    edited June 2020
    Hi guys - have you checked the email addresses for all your employees?  make sure they are correct format - and dont include 2 addresses in the one field?
  • SarahNation
    SarahNation Member Posts: 18 Novice Member Novice Member
    edited June 2020
    Hi Linda, I have employees who don’t have email addresses.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,099 Accredited Partner Accredited Partner
    edited July 2019
    Blank should be ok - but make sure its actually blank and doesnt contain any spaces or other data?
  • Ian Hudson
    Ian Hudson Member Posts: 2 Novice Member Novice Member
    edited July 2019
    Thanks Linda..I'll give that a try :-)

This discussion has been closed.

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