I always receipt the against the customer invoice but deposit it instead to a holding account. I can then use the holding account to write a cheque to the agency for their fees and deposit the net to the business bank account. Of course it depends on how the agency gets paid. In most cases you have to assign the debts to them so they take their fee before remitting the balance. Be careful to check for GST in the fees they charge as well. I hope this helps Karen.
You will need to raise a credit against the invoice and post it to debt recovery charges. Apply the credit to the balance of the invoice. I hope this makes sense. Kevin t:0407744914
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Thanks Kevin, I'll give it a go. Cheers Karen