Trouble logging into Accounts Hosted
I successfully logged on yesterday morning but now this is all i get.
I have tried using Firefox, Google Chrome & Internet Explorer all with no luck. My internet is working fine, I'm only having trouble accessing this website.
Thanks
Comments
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Hi Julie,
I've tested this on a few browsers but wasn't able to replicate the result you're receiving. Can you please this link - https://hosted.reckon.com/RAHV2/ReckonAccountsLogon.aspx
It should take you to the Hosted login page but let me know either way.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Thank you very much, that worked
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Hi ,
Was logged in and using my file then did a backup and went to lunch, the system logged me out and when I have tried to log back in the message is that login failed as the user is already logged in-but I'm not. Have tried exiting hosted and logging in again but can't get to the company file as always get the already logged in message. How do I fix this? Thanks Rosemary0 -
Hi Rosemary
Sometimes the login gets “stuck” in session in the background & you need to disconnect it.
You can do this by logging in on the initial RAH Hosted screen, then on the Welcome …. screen, instead of clicking Launch Accounts …., click on the Control Panel.
From here, click on Log Off Remote Sessions in the LHS list under System Maintenance & log off/disconnect your User session access.
You should then be able to launch RAH & open your Company File again.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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