It would seem reasonable to be able to delete a Draft Pay

Timothy E MylneTimothy E Mylne Member Posts: 49
It would seem reasonable that I should be able to delete a draft pay and start again.

Comments

  • edited June 2019
    Hi Timothy Have you tried selecting delete from underneath the Finalise pays icon. Kind regards Kim Chapman
  • Alex EpshteynAlex Epshteyn Member Posts: 16
    edited June 2019
    Hi Kim, is this option available on STP mobile app ? I could not find it
  • edited June 2019
    Hi Alex If it hasn't been lodged yes. If it has then No it can't be. It will continue to show in the list. Kind regards Kim Chapman www.cosbiz.com.au
  • Alex EpshteynAlex Epshteyn Member Posts: 16
    edited June 2019
    Thanks Kim, I still cannot find a way to delete a draft pay (sorry) - would you be able to provide a screenshot ? 

    Thanks a lot

  • edited June 2019
    It sounds like you need to clear your cashe. Close chrome and login again. If I the screen is not rendering correctly then this could be the cause. If the STP pay is still in draft then you should have the delete. Kind regards Kim Chapman
  • Alex EpshteynAlex Epshteyn Member Posts: 16
    edited June 2019
    "Close chrome and login again"  - are we still talking about STP app on mobile phone ?
  • edited June 2019
    Alex. You didn't specify what app you were working with. I am sorry. I have not had the opportunity to use that yet.
  • Alex EpshteynAlex Epshteyn Member Posts: 16
    edited June 2019
    Sorry for the confusion, Kim. This whole category is 'Single Touch Payroll App' (with mobile phone in a logo). Pretty sure, this is what original question was about.
  • Timothy E MylneTimothy E Mylne Member Posts: 49
    edited June 21
    Yes ALEX
    I started this discussion and I am new to these types of forums and learning quickly that you need to give ALL the information.  The 1-4 employee app provided by Reckon at no cost is much appreciated but I still need to be able to reconcile manual records with what we input and report to the ATO and that gave rise to the question.  I have been having some problems but found that once you open a pay event there is no going back and sometimes it is better to just erase and start again. If you decide you need to start afresh you may wish to delete a draft and start all over again. Surely no problem deleting if not lodged with the ATO.
  • RavRav Administrator Posts: 11,107 Administrator
    edited August 2019
    Hi everyone,
    The ability to delete a draft pay run in the free STP app is coming very soon in an update to the app. 
    Any pay events other than in Draft status will not be available to delete.
  • Stee VoStee Vo Member Posts: 4
    edited July 2019
    When is this going to happen?
  • NevilleNeville Member Posts: 1
    edited August 2019
    Is this happening soon?
  • Douglas DowDouglas Dow Member Posts: 1
    edited August 2019
    I have a slight variation on that problem.  I too am using the mobile App, and in the first day I created a pay run that the ATO 'declined' (it was labelled 'ERROR' in the App).  I corrected the problem by creating a new pay run and that worked fine.  Normally, I would just ignore the pay run marked 'error' and 'declined', but the figures for those runs continue to show up in the employee's pay summary.  Is there some way I can remove these 'declined' pay runs?  Your comment above that only 'draft' pay runs can be deleted is a concern
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