I have forgotton my administrator password
Tes Eppelstun
Member Posts: 3 Novice Member
Using Reckon Accounts Plus 2019. Can't remember setting up an administrator password, so I need to reset it.
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You cannot. You need to pay to have it removed. On the website there is a form "Request a data service".0
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Have you tried not using a password, and hitting enter.0
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Yes, enter doesn’t work - invalid password1
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You need data recovery to remove the password. We discussed this0
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Send me an email Ted. kevin@zappy.com.au0
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Thanks Kevin, will look into data recovery.0
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Hi Tes,
If you require a password removal service request one by filling out the web form below.
https://www.reckon.com/au/data-services-request/
We recommend you read the article below before you change the password for the Admin user:
What is the recommended procedure when changing passwords?
Regards,
Reckon Data Recovery Team
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