How to update my Reckon Account to 2019 R2

Louise_8770786 · July 2019

I'm currently using Reckon Accounts Plus 2019 R1 but I'm having problems upgrading to R2 any ideas?

GerryWinter · July 2019

Goto your members site and SUPPORT, UPDATES & SERVICE PATCH and the Reckon Accounts 2019 Tax Table Update is your R2.

Gerry

Linda ABC · July 2019

What kind of problems Louise? Can you elaborate a bit more? One issue that came up the other day was that someone had 2019, but their subscription had since expired and they were no longer eligible to access the R2 update?

Louise_8770786 · July 2019

Thanks Linda does the subscription to Reckon Hosted give you the updates?

Linda ABC · July 2019

Yes it does Louise - you should see a 2nd tile when you log in to Hosted that says Launch 2019 R2? Then the file will upgrade... if its not asking to upgrade - log out - close your browser and log back in and choose the 2nd tile again.

Louise_8770786 · July 2019

Its now asking me to log in as administrator I believe that should be my login details any suggestions?
I'm looking forward to being able to move forward with Reckon Hosted once my files come across

Louise_8770786 · July 2019

All sorted now it was a Windows 10 problem.

Kibs · August 2019

Hi
Can someone please help. I am getting error.."Error Code: -5003 : 0x8004ace8"...when updating the taxtable for Reckon 2019 desktop from R1 to R2.

Datarec · September 2019

Hi Kibs,

Consider:

1) Remove the existing Reckon Accounts 2019 R1 software
2) Reboot the computer
3) Re-install the Reckon Accounts 2019 R1 software
4) Reboot the computer
5) Install the 2019 R2 tax table update

Regards,

Data Recovery Team

Charles Klvana · September 2019

I've downloaded a trial version, but it's only R1? How do I get the R2 tax table update for the trial?

Datarec · September 2019

You cannot update the trial version to R2

How to update my Reckon Account to 2019 R2

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