Program Data ABA files are no longer visible for online banking ABA files

Sue Collins
Sue Collins Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I'm using Reckon Accounts Premier 2019 and this is a new problem.  Previously if we lost the path to ABA files in online banking it was a case of following the path to restore/rectify the problem.  However this time the Program Data File doesn't appear in the path?   As a temporary fix we are saving ABA files to the Desktop but I need to know why we are suddenly experiencing this problem. Would really appreciate some help?

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2019

    Hi Sue

    Each time you install an annual upgraded version (eg 2017, 2018, 2019 etc) - unless manually configured otherwise - a new set of default File Folders is also created under that year’s installation.  This includes “Export Files” (within which a new “STP Files” Folder is also created) & “ABA Files”.

    You can either use this or create a shortcut to it somewhere simpler (I like to have shortcut on my desktop)

     

    Once you have retrieved the first couple of times from the new location, it should revert back to defaulting there again automatically.  

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes.png

    Email | Website | Google Reviews | Facebook Reviews

  • Sue Collins
    Sue Collins Member Posts: 2 Novice Member Novice Member
    edited September 2019

    Thanks, somehow path to the Program Data files was hidden.  It is now visible and  I can use the path as previously and it is working.

    Regards, Sue
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