Download of Accounts Plus 2015

EloiseEloise Member Posts: 7
edited December 2019 in Accounts Business Range
Hi there, 

When we split from sole trader to company, I moved all the company stuff to accounts hosted, but remained using the desktop version of Accounts Plus 2015 (Desktop vers) for the few bits and pieces still happening under the original ABN.

We've had a HD crash and I do have a backup, however I can't find an online file for the program, I don't recall ever having a CD. Where can I find it? 

Comments

  • Data RecData Rec Reckon Staff Posts: 816 ✭✭
    edited November 2019
    Hi Eloise,

    Login to the Reckon Members Site.
    https://members.reckon.com/Login.aspx

    There you will find download links for the products that you have a licence for.

    Whether on desktop or Hosted, please ensure that you maintain a regular backup regimen and file validation checking as part of the backup process.

    Regards,

    Data Recovery Team

    Regards,

    Reckon Data Recovery Team

    You can request assistance via the case request web form below.

    https://www.reckon.com/au/data-services-request/

  • EloiseEloise Member Posts: 7
    edited November 2019
    Hi, thanks for this but I get

    There are no download links available for your product(s), Please contact Reckon on 1800 732 566 for more info.

    Any other suggestions before I sit on hold?
  • Gerry WinterGerry Winter Accredited Partner Posts: 364 ✭✭
    edited November 2019
    If you call me direct on 0418907140 i will have a look at your account details to confirm you have the link.
    Gerry

    Gerry 0418907140

    [email protected]

  • EloiseEloise Member Posts: 7
    edited November 2019
    Hi Gerry,
    Thanks for that. I was pulling up all our details to call you and found a download link in an old email that actually still worked so all sorted now thankyou
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