How do I open an existing company for the first time in Reckon Hosted when moving from Reckon deskto
Barbara de Waard
Member Posts: 3 ✭
I've just moved from Reckon desktop to Reckon Hosted and can't open an existing company because there's nothing in My Live (Q:) when I select Open a Company or My Backup (B:) when I try to restore a backup copy. I can't find them on my PC either to copy a file to.
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Comments
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You have to upload your file to the q drive, the qbw, or the backup using the floating toolbar in Reckon Hosted and pressing arrow up and navigating to the file on the computer Happy to walk you through it if you prefer, you can ring me0
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Kris is right, if you want I can log into your computer and help you work thru it.
call me on 0418907140
GerryGerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Hi Kris
Thank you for helping. How do I get to the floating toolbar in Reckon Hosted?
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There should be a little red symbol of a toolbox in the screen, click on it and it will open up and show the arrows for uploading and downloading0
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Hi Kris, found and sorted now, thank you.0
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