Remittance window won't close
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Nicole_7801064
Member Posts: 19 ✭✭
I have sent remittance advices to my suppliers today but now the window won't close. I have tried saying OK, CANCEL, clicking on the red X in the top right corner, Clicking the ESC tab. Nothing works. If I log off, it's still there when I re-open. I can't open anything else.
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Comments
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Never mind - I logged off remote session and logged back on and it has gone.
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Actually, is there a way around it? I have the same issue and I find that if I only send 7 statements at a time, I don't have any problems.0
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I now have this same problem today. Please help!0
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I have exact the same problem as Nicole, unfortunately I don't have access to remote session, what should I do?0
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I have this problem today and can not log off to reset0
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Where do I find the answer to this problem
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@DianeMckone1954 When you first login to Hosted, instead of clicking on the “Launch …” button, click on “Control Panel”. This will take you to the relevant screen & the option at the bottom of the left hand side navigator regarding Remote Sessions.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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