Receiving error code with STP from ATO -'Date must not be a future date'

Mr. Brian Willis · September 2020

Objective is to have my small business STP compliant etc and up to date. On 03 Sep 2020 submitted two pays covering period 6-19 July and 20 July- 2 August and notified by ATO - Error Message - 'Date must not be a future date'. Same message received for both pay events.
Would appreciate advice on this. Thanks.....

Acctd4 · September 2020

Hi Brian

The pay period dates are irrelevant - STP is based on actual Pay(ment) dates.

The error message sounds like the Pays themselves were all future-dated (eg after 03/09/20) ?

Edit the Paycheques to the correct date that you paid them, then re-generate & submit the new STP file.

(Note: This will still be a normal Pay Event submission, NOT a “Full File Replacement” or “Update Event” – Those options are only to override a previous successfully lodged submission)

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com

www.accounted4bs.com

Mr. Brian Willis · September 2020

Hi Shaz

Thanks for your reply - much appreciated. The issue remains unresolved and still getting the same error message from the ATO.

Both Reckon support and the ATO are looking at it. The ATO initial contact has escalated the problem and I should hear back from them within a few days.

Cheers
Brian.

Acctd4 · September 2020

Hi Brian

Oh dear … had hoped it was sorted – I must say I’ve not seen that particular error message before.

One other thing that has come to mind which is a strong possibility …..

Check your computer’s date format!

(right click on the time displayed in bottom right & follow the prompts to check/change if applicable)

It may be that it’s set to US format which - when transposed – reads as a later date (in the future).

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com

www.accounted4bs.com

Sarah_9205993 · October 2020

I have this same issue. I had 2 pay weeks with this error message, then 2 worked fine, but the next 3 had the message. I called the ATO who said it is likely a Reckon issue.

Receiving error code with STP from ATO -'Date must not be a future date'

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Shaz Hughes Dip(Fin) ACQ NSW, MICB

* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

Accounted 4 Bookkeeping Services

Ballajura, WA

(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Shaz Hughes Dip(Fin) ACQ NSW, MICB

* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

Accounted 4 Bookkeeping Services

Ballajura, WA

(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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