AR showing nil balance on report.

Lee-ann Howard
Lee-ann Howard Member Posts: 2
edited September 2020 in Accounts Hosted
Customers showing a nil balance on AR Report. They have credits but will not let me apply them . They are very old - 2008/09

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2020

    Hi Lee-ann


    When you say it “will not let you apply them” what happens exactly?  Do you get an error message?


    You need to go into Receive Payments, highlight (in the list) the invoice you want to apply them to & click on “Credits” to allocate.  Is this what you’re doing?


     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)