AR showing nil balance on report.
Lee-ann Howard
Member Posts: 2 ✭
Customers showing a nil balance on AR Report. They have credits but will not let me apply them . They are very old - 2008/09
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Hi Lee-ann
When you say it “will not let you apply them” what happens exactly? Do you get an error message?
You need to go into Receive Payments, highlight (in the list) the invoice you want to apply them to & click on “Credits” to allocate. Is this what you’re doing?
Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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