Plus 20: A restored backup file doesn't include the share price history. How do I recover this price

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Michael Read
Michael Read Member Posts: 2 ✭
edited September 2020 in Personal Plus and Home & Business
Plus 20: A restored backup file doesn't include the share price history. How do I recover this price history?  Michael.

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  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
    edited September 2020
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    Sounds like one of the files is missing.
    Gerry

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Fred_7639421
    Fred_7639421 Member Posts: 37 ✭✭
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    Did you ever get your share price history back? If not, as a last resort, have you tried using the System Restore Point of the Operation System you are using to restore PP to an earlier period to recover the missing xxxxx.QPH file.

    Fred

  • DanielNeal
    DanielNeal Member Posts: 10 ✭
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    I had the same experience. It would appear that the backup program is incorrectly excluding the share price history file which is why this file is 'missing'. I think that Reckon needs to fix the backup program so that it includes the file.

  • Fred_7639421
    Fred_7639421 Member Posts: 37 ✭✭
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    I have just backed up (OS Win11PRO). I changed the resulting dot.rkn to dot.zip and unzipped. All files (including QPH) were present. Have you tried using the System Restore Point of the Operation System you are using to restore PP to an earlier period to recover the missing xxxxx.QPH file?

    Rgds

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
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    There are a few things that cause is, give me a call.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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