No Accounts in drop down list after conversion to Reckon Accounts Plus 2020

frankcv
frankcv Member Posts: 1
edited September 2020 in Reckon Accounts (Desktop)

Hi we have converted data from an old year 2000 QB program to Reckon Accounts Plus 2020. The data is see in the chart of accounts section however they do not appear in the drop down list to select when processing entries.

Does this need to be done manually? Or a step of data conversion that has been missed?

Thank you 

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