Superannuation Automatic Calculation

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Peta
Peta Member Posts: 15 ✭
in Accounts Hosted

Hello,

Some of my staff super contribution has dropped out and will not calculate automatically. They all get paid above the $450 per week mark. The only change I made was to start a new financial year fresh from a previous book keeper I changed everyone over to the payroll item code so that there wasn't so many.

Can anyone shed some light on what I have done wrong and how to correct the problem?

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    What version of Reckon are you using?

  • Peta
    Peta Member Posts: 15 ✭
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    Hi Kris, I am using Reckon Hosted

  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Have you gone to the new super item you created and ticked all the pay rates that are applicable to it? Go to Employee, manage payroll items, click on the new super item and go through the Windows and then tick the pay items that you use so this super item works.

    call me if you can’t find it 0415 940 843

  • Peta
    Peta Member Posts: 15 ✭
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    Legend! Thanks Kris, much appreciated, its been driving me insane.

  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Happy to help, glad you sorted it.

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