Pay run not showing in Live (Q) file
Why is The pay run from 9/12/20 is not showing on the Live (Q) file ?, - I am unable to load it on STP
The pay run has definitely been done
Comments
-
When you open the Q drive sort the files by 'Date Modified'. Hopefully you can track it down that way. Did you give the file a different name?
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thanks for the quick reply. And a good tip - I tried to sort under Date modified , but it is not there. I'm sure I didn't give it a different name. Where else could it be?
0 -
Why don't you just run the STP file again? I have had to do that on a number of occasions when, in trying to add extra information to the file name, I have inadvertently highlighted a previous file name. There was no way that I could find to get back the original file name, so I just re-ran the STP process and took care to not be "careless" the next time around. As I had not already lodged a file for that particular pay run, there did not seem to be any problem in doing what I did.
John L G
1 -
Oh my gosh - thank you - it worked! Don't know why I didn't think of that. I was worried it might muck things up having different file names and dates, but regardless , it has uploaded to the ATO site yahoo. Thanks!🤩
1
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community