Upgrade 10/02/21 - Employees Tab in Payroll and Contacts Centre Completely Missing
Good Morning after spending Thursday and Friday last week absolutely frustrated at the lack of communication instigated from Reckon one not advising update and the possibilty that it may affect some users!!! and then in turn the update ensuring my Employees Tab in Payroll and Contacts centre has completely disappeared - thus making doing pays in a "work around" way is totally untenable, then to logon this morning to find it still has not been resolved is just wrong. After 10 + phone calls and loads or repeated discussions Thursday and Friday I am left with not a whole lot of confidence in the Reckon One system I have been operating and its still not fixed!!!!
When will my problem be Resolved?
When will Reckon get some semblence of communication with members?
Will I be reimbursed the 12 hour day I did Thursday solely because of this issue?