Payroll error - Reckon Account Premier

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113396
113396 Member Posts: 65 ✭✭
edited February 2021 in Reckon Accounts (Desktop)

Hi,

I am changed a staff member from casual to FT, and I am pretty sure I have changed the correct information to start leave accruals, but it does not accrue every week when I do a payrun. I have the amount to accrue set for each pay - yet it is not there when I do a payrun. Every other employee is set up the same and seems to be working.

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  • Jay Jay Li
    Jay Jay Li Alumni Posts: 36 ✭
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    Hi Debbie,

    Try to blank out the Maximum number of hours filed in the employee leave setup and process another pay see if its update. don't leave a 0 there, blank it out.

  • 113396
    113396 Member Posts: 65 ✭✭
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    ☺️Fabulous - that worked a treat! Thank you!!!!

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