Reckon Accounts 2014 Academic Edition

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laurenpentland
laurenpentland Member Posts: 2 ✭
in Reckon One

When installing the software I have received an error message 'Error 1920. Service QuickBooks Database Manager Service (QBCFMonitorService) failed to start.

I have Windows 10

Any help is appreciated

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  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 206 Reckon Staff
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    Hello,

    You need to enable .NET Framework 3.5 inside your Windows Features.

    To do so, go to your Windows Start Menu, then to your Control Panel, then to Programs & Features, finally selecting Turn Windows Features on Or Off.

    From there, you just need to ensure .NET Framework 3.5 is enabled (either with a black box or black check mark). You should be able to install it from there.

    Regards,

    Alexander.

  • laurenpentland
    laurenpentland Member Posts: 2 ✭
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    Hi Alexander,


    Thank you very much it has worked.


    Regards,


    Lauren

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