Server Busy

Ceri
Ceri Member Posts: 3

Morning


Is anyone else getting this message this morning? Any ideas on how to get around it?


Comments

  • Ceri
    Ceri Member Posts: 3

    I have tried in both Chrome & firefox

  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    I just logged in from my iPad using Safari, no problems.

    Have you tried logging off all remote sessions in the Control panel?

  • Ceri
    Ceri Member Posts: 3

    Thanks Kris,

    I tried firefox with no luck and yes have logged off all users on control panel.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager

    Hi @Ceri

    Is this still occurring for you now? Are there any active sessions at all in your Hosted control panel immediately after logging in and before launching the Hosted window?


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • 43midget .
    43midget . Member Posts: 13

    Hi,

    I am having this problem in one of our company files, the other one i can log into fine.

    The main company file is the problem one - keep getting this message, was working ok yesterday afternoon. Every time i exit from this message i go into the control panel & log off remote sessions - there is always a session in progress until i log off & i keep going round & round in circles. I urgently need assistance please