Transfer GovConnect to a different user account
I first raised this request with support on the 25th June but 2 and a half weeks later I'm still not getting anywhere.
Need to transfer the GovConnect service from one user account to another user account.
I successfully transferred the Reckon One -Payroll Lite subscription to the new account myself but the associated GovConnect service remains in the old account.
I have control of both accounts but can't see anyway to transfer GovConnect myself and Reckon support seem unable or unwilling to perform the transfer, despite making follow up contact many times I have not received any feedback to advise what the problem is.
If anyone can give any assistance it would be much appreciated.