Added incorrect customer in Reckon Govconnet

Options
Anu Antony
Anu Antony Member Posts: 25

Hi

I added the wrong customer in Gov connect by mistake, the name of the trust was same, later when I checked the ABN realised its not the correct customer. I have not called Reckon to register software id. Is there a way to delete this customer


thank you

Anu

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    Options

    Hi Anu,

    What is the incorrect ABN that you have currently registered in your GovConnect account?


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Anu Antony
    Anu Antony Member Posts: 25
    Options

    ABN is 33652881854

    thank you

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    Options

    Thanks for that. I've removed the ABN registration from your account now with immediate effect.

    If you are currently logged into GovConnect you'll need to logout first to see the changes on your end.

    Cheers


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Anu Antony
    Anu Antony Member Posts: 25
    Options

    thanks a lot for the quick reply and action