Reckon Accounts Personal Plus 2021

Hi there - I've renewed my license on this product, but haven't received an installation key. I am CONTINUALLY frustrated at how outdated this registration / licencing process is. Anyone got any tips on how I can get this to work - or do I just wait for Monday & then ring the helpdesk.

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,204 Personal Range Expert Personal Range Expert

    You will find it at your members site, need a hand call me

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • JeanInnes
    JeanInnes Member Posts: 2

    Thanks so much for the response. I've got everything working now. I find this whole 'annual update' process very old fashioned.

    I'd be keen if anyone knows how to move away from this desktop tool. In general, I like the tool itself, and I've used it for years, but the clunky update process & the ability to only update my finances on one device are a little frustrating. I want to collate transactions from multiple personal accounts to basically manage spending/budgeting. Any recommendations would be appreciated :)

  • Peter Jenke
    Peter Jenke Member Posts: 37 ✭✭

    Good evening, Gerry.

    I paid my renewal (for about the 25th+ time) a week or so back, but there was no update shown as available, only the 2021. Having seen the post above, I tried again and the 2022 annual Licence is apparently available but with this message: "There is no download link for this product, Please contact Reckon on 1800 732 566." In view of Jean's post above, I found this confusing. Any light? I should say that I have had update issues in the past, a pity because I love the product.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,204 Personal Range Expert Personal Range Expert

    I just had a look at your members site and you are correct re the 2022, as far as i know there is none yet available so why this is showing is a mystery to me as well, i will asked Reckon in the morning.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Peter Jenke
    Peter Jenke Member Posts: 37 ✭✭

    Hi Gerry. Just checking to see if you had any response from Reckon as to the availability of the 2022 update - or whether there will even be one.

    Regards

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,204 Personal Range Expert Personal Range Expert

    Yep. towards the end of this month

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,204 Personal Range Expert Personal Range Expert

    Just been told now 27th

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com