IMPORTANT INFORMATION FOR OUR RECKON USERS REGARDING SINGLE TOUCH PAYROLL PHASE 2

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STP Report still pending hours later.

LibbyLibby Member Posts: 42

Hello everyone,

This is the first time in a long time my payroll STP report has not submitted successfully within a few minutes.

Has anyone else had issues today?

Comments

  • RavRav Administrator Posts: 11,670 Community Manager

    Hi Libby,

    The ATO's standard timeframe for processing STP submissions is 3 business days and while they're usually pretty quick sometimes it can take a little longer depending on a few things eg. API/systems performance, volume of submissions being transmitted etc. Check back a little later and hopefully that status has been updated.

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