Applying credit to a previously paid invoice

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BPBuilders
BPBuilders Member Posts: 2 ✭
in Accounts Hosted

How do I apply a set credit amount from a supplier, to a previously paid invoice?

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Go back to the pay bill and untick the bill in the lower part of window then set credit against the bill. Then you have to decide to allocate the payment to a different bill or leave as a credit on account

  • BPBuilders
    BPBuilders Member Posts: 2 ✭
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    Thanks Kris. Unfortunately when I go to the "Pay Bills" screen, the invoice that I need to apply the credit to, does not come up on with these invoices as they are the unpaid invoices.

    The original invoice from the supplier was dated 29/7/21, which was paid at the EOM on 30/8/21. Then an 'Adjustment Note' was obtained from the supplier on the 10/8/21 when some of these unused items were returned to them.

    Now at EOM on 30/9/21 the supplier has been paid, but I need to enter on Reckon that there is a credit applied to the amount that was against the invoice from 29/7/21.

    I hope this clarifies my issue better. Thanks

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,407 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited October 2021
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    @BPBuilders Do you receive Statements from this Supplier? They may well be applying it to a subsequent bill instead so you need to apply it as per their allocation. Their Statement will confirm how they are treating your payment & the Adjustment Note.

    If they are applying the Adj Note to the original bill, go to your Bill Payment in RAH & untick the allocation in the Pay column:

    Capture.JPG

    This will return the bill as open in your Pay Bills window & will also leave the payment unallocated, allowing you to apply it to an alternative bill instead (if that is what they have done also)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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