I've recently moved to hosted and also moved to a MacBook Pro. Reckon isn't recognising my printer?

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obriensfarm
obriensfarm Member Posts: 1 ✭
in Accounts Hosted

Can someone talk me through connecting my wifi printer to my reckon hosted program for printing reports? It's not picking up the printer or giving me options to do so. I'm using a MacBook Pro

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited November 2021
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    Hi @obriensfarm

    Reckon Accounts works a little differently when it comes to emailing and printing. I'm just guessing but I think the step you're probably getting confused at is after pressing print in Hosted it only has the option to print to the 'Reckon Printer' and there's no option to change it.

    What you need to do is press print on that window and then a PDF will open, you can select whichever printer you want to print to on this window. I'll a quick screen recording below which hopefully illustrates what I mean (click on it for a larger view) -

    Hosted print.gif


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