Issue with "your trial has expired"

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Mike_10862569
Mike_10862569 Member Posts: 4 ✭
in Personal Plus and Home & Business

I downloaded the trial version of Reckon 2022 Personal but had issues trying to register it. I called \reckon and was given a link to fix it. However, after installing it it was a link to the Small Business Edition 2021 which I do not want. I uninstalled and downloaded again & installed the correct version for me.

I entered the correct keys but when I opened it I got the message "Your trial has expired". Clearly this not correct as I've got 30 days to trial it free.

How can this be fixed as the program is useless in it's current state.

Thanks for any advice on this.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
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    Hi Mike,

    You'll need to give our Customer Service team a call on 1800 732 566 and they should be able to straighten this out for you.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,232 Personal Range Expert Personal Range Expert
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    How did you go, call me if you need a hand.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Mike_10862569
    Mike_10862569 Member Posts: 4 ✭
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    Thanks guys. It's all sorted but cumbersome.👍️

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