Company Snapshot causes crash

PeterPeter Member Posts: 21

Hi all

Most times when i run a Company Snapshot after being logged in for some time, it crashes the whole system loosing any open work or reports.

It seems to work okay if I log in and run the report


  • ZappyZappy Accredited Partner Posts: 4,855 ✭✭✭

    What browser are you using? Try using Edge

  • PeterPeter Member Posts: 21

    thank you, had been told by Reckon only to use chrome

  • ZappyZappy Accredited Partner Posts: 4,855 ✭✭✭

    I refuse to use Chrome. Its invasive its a memory hog its unsafe.

  • Acctd4Acctd4 Accredited Partner Posts: 1,727 ✭✭✭✭

    I find it depends on each individual user’s system/setup - some work best on Chrome, others on a different browser (& yes Zappy, I know your thoughts on Chrome, but each to their own 😊)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper *** (specialising EXCLUSIVELY in Reckon Accounts / Reckon Accounts Hosted!)

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services Ballajura, WA

    0422 886 003

    [email protected]

    (NB: Please mark your post as Accepted Answer/Answered if I have been able to resolve your query as this helps others when seeking solutions!)

  • ZappyZappy Accredited Partner Posts: 4,855 ✭✭✭

    Acctd4 if you use Edge, you dont get these problems. It is simply more stable.

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