Renewal Expired one day ago how to I get access to files and renew for accounts hosted

PropertyDR007
PropertyDR007 Member Posts: 1 Novice Member Novice Member
in Accounts Hosted

My account was set up on auto renewal and for some reason it didn't and renewal emails went to junk mail. Can I fix this and get files back asap.

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    Ring up is what I would do

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
    edited November 2021

    Im sure you have a backup. Ring Hosted support 1300756663. Also, why did you ignore the renewal email? Don't you check your junk mail. When the renewal was declined you should have received notification. Its a lesson to take a backup at least weekly and copy it to your local drive or One drive. Its routine maintenance at my place. Have a nice Wednesday

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