STP Errors
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syncmedia
Member Posts: 8 ✭
in Reckon One
Hi There, I have received two error messages trying to submit to STP from Reckon One. The messages are different:
- First time the response message is - "ATO sent the poll response but the service failed to deserialize it."
- Second time the response message is - "Either the ATO is down or Reckon SBR is unavailable."
Is there something wrong with submitting STP? Do you know when this will be available again?
0
Comments
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ATO probably overloaded, leave it till next pay and submit that one, if all goes ok you don’t have to worry about the other ones
1 -
Thanks Kris for your advice.
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