Lodging STP - One Employee has CDEP amount coming up causing an Error

SteveKember
SteveKember Member Posts: 7

I have one employee that doesn't show any CDEP in the reckon system but when I upload to do STP an error happens and says that no amount should be at CDEP but the amount that comes up is the same as the super.....I have gone back and check tax code and I have done a rebuild to see if it fix's anything but when I try again it is still there.....see copy from the STP error message below...


Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Have you looked into the details in your SGC payroll item

  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Look at the tax tracking type in the item Super SGC

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited August 2022

    Hi Steve

    There's not a specific section within RAH/reports that tracks this alone for display - You have a Payroll Item incorrectly mapped to CDEP in the Tax Tracking window:

    Open your Payroll Item List. If the Tax Tracking column is not already displayed, right-click in the list, click on Customise Columns in the pop-up window & Add it to your display:

    This will allow you to identify which one is causing it & needs to be corrected:


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)