changing computers
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john_10864383
Member Posts: 2 ✭
I need to install my Home & Business 2013, upgraded (probably over the internet) to H & B 2015, on a new computer running Windows 11.
I have the 2013 disc, 2013 Installation Key Code and the 2015 Installation Key Code.
Questions are:
- which Installation key do I use when installed, 2013 or 2015.
- if it is 2013 do i need to upgrade to 2015 again, and if so, how is it done.
- will my current files run on 2013 if it cannot be upgraded to 2015
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Comments
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Sorry if I troubled anyone but all I needed to do was login to Reckon Accounts, click Help (not Community), type new computer in the search box and scrolled down the articles to find the one for Home & Business.
Followed the instructions and everything is good.
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John, glad to hear you have resolved the issue.
- the installation key to use would be the one that is specific to the version you are installing
- data files from older versions can be opened and upgraded to the newer version software format
- opening an older data file in a newer software version will result in an upgrade process taking place
This support article may be useful for others
Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
Data Services Tip - Try this first before requesting a data service
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