Reckon One access issue - Permission to view widgets (17 November)
"Permission to view widgets" - Reckon One access issue
Hi everyone
We're currently investigating issues affecting access to Reckon One books. When logging in you may be experiencing an error message referencing permission to view widgets.
Our teams are currently investigating this right now and we hope to have more information on the cause of this shortly.
Sincere apologies for the inconvenience has caused so far today, I'll post further updates on this thread as soon as possible.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
Comments
-
** UPDATE **
Hi everyone
Our teams have isolated the cause of this issue and have implemented a fix to the service.
Reckon One books are now accessible. You will need to refresh your page by pressing Ctrl & F5 or alternatively logout entirely and log back in.
If you continue to experience issues accessing your book please let me know by posting a comment below.
Thanks for your patience everyone and apologies for the hassle this has caused today.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
we are still experiencing this issue.
0 -
** UPDATE - ISSUE HAS RECURRED **
Hi everyone
Just a further update to this. Unfortunately the issue seems to have recurred and is affecting access to Reckon One books. Specifically Reckon One books that contain the payroll are affected at the moment.
Our teams are taking another look right now and we should have this sorted very soon. More info to follow.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
** UPDATE - ISSUE RESOLVED **
Hi again everyone
Our devs have implemented a further fix and this issue has been resolved.
Reckon One books are now accessible. You will need to refresh your page by pressing Ctrl & F5 or alternatively logout entirely and log back in.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0
Categories
- All Categories
- 6.9K Accounts Hosted
- 11 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 19 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 326 Point of Sale
- 2K Personal Plus and Home & Business
- 74 About Reckon Community