Personal Plus 2022 has stopped working on Windows 11
I have recently renewed my licence for Reckon Personal Plus 2022, however since approx 1 month before the renewal I have been unable to open the software. When I try to open it, the pop up to update share prices etc comes up, however that is all that can be seen. The software looks like it is open/running on the taskbar, but will not maximise at all. And if I hover over the icon on the task bar it looks blank (see photo).
WHAT HAVE I DONE SO FAR?
Although I realised it was unlikely, I did pay my renewal early, thinking perhaps it was a renewal issue. no change. I have also uninstalled, redownloaded and reinstalled the software. No change.
SYSTEM
Microsoft Surface laptop 4; running Widows 11 home, 64-bit OS, X64-based processor
I would be grateful for any help at all.
Thanks
Thanks very much
Answers
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Hi @NicoleP
Are you running multiple desktop views on your PC? ie. could Personal Plus be open but running on that other desktop view?
There's information on multiple desktop views in Windows from Microsoft below -
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Give me a call and i will have a look at it for you.
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Thanks all, I'm not sure what changed, but it works now. *shrug*
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