Not Responding....can't open Files
When I try to open the program it will not open my accounting file. When I click on "File" a message comes up "File not responding". Task manager showing 30%CPU.
An error message had come up about a corrupt file previously. To get out of that message I clicked OK and the program appeared to work properly for that session. Since closing that session I have not been able to reopen files. (I run two company files).
Any help or advice would be appreciated....I don't know what to do!
Comments
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Which edition of the Reckon Personal Range software are you using which this issue occurs on?
An error message had come up about a corrupt file previously.
Can you give us a bit more info around the above specifically. Where was this message appearing? ie. when you attempted to open the file, working in the file, performing a certain task/activity in the file etc?
Are both of your files not opening or just a particular one?
Does the Sample File open successfully?
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Give me a call and let me have a look.
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Hello Rav,
I have been working on this all morning and may have solved it by opening an earlier backup file. I did manage to get some screenshots of error messages but for now I think I will continue working on it and seeing if there are any further problems. I will let you know.
Thank you for your response,
Johanne
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Below is a community post that may be useful for you.
DATA RECOVERY: Reckon Accounts Personal range backup recommendations — Reckon Community
Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
Data Services Tip - Try this first before requesting a data service
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