Sorry that ABN has already been registered.

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Sharon_10865269
Sharon_10865269 Member Posts: 2 ✭
edited January 3 in Reckon Payroll 🚀

Hi Rav, my email address sharon@ahaccountants.com.au is linked to ABN 27 053 940 659 as I was processing a clients STP through the payroll App. The client will now be completing their own payroll can you please remove my email so she can verify the ABN through her email address?

Kind regards

Sharon

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
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    Hi Sharon,

    If you'd like to change the email address that is associated to the account follow the steps in the post linked below -

    https://community.reckon.com/discussion/8031575/how-do-i-change-the-login-email-address-for-my-payroll-app-account


    A couple of things to note;

    • The new email address that you're changing to must not already be associated with an account.
    • It would be a good idea to revoke the existing phone number for Multi Factor Authentication (MFA) codes as well if your phone number is currently the one set to receive them.
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  • Sharon_10865269
    Sharon_10865269 Member Posts: 2 ✭
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    Thank you so much, i will give this a go.

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