How do I 'pay' a credit note

Retreev
Retreev Member Posts: 17 ✭
in Accounts Hosted

I have a credit note from a supplier that I have entered through 'enter bills'. The issue I have is that we don't have any more invoices from this supplier and therefore, when I go to 'pay bills', there is nothing there.

The supplier has refunded the money to us, but I don't know how to allocate it to get rid of it from the supplier listing.

Any help greatly appreciated!

Thank you.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,290 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    I did this exercise to be able to answer the question

    i went to make deposits, from Supplier, to Accounts payable

    then went to Pay bills and applied the credit

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,401 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Just to add to Kris's answer .... due to a long-standing glitch with stand-alone Deposits, the Payee (in this case, Supplier) name drops out meaning this transaction doesn't show up in the Supplier's transaction list.

    To fix this, find the Deposit in your bank account register & add/select the Supplier name again here then click on Record to save. It will now be listed in the Supplier Centre transactions

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Retreev
    Retreev Member Posts: 17 ✭

    Sorry for the delay in the reply - this worked, thank you!

    I did have to go back into the bank register to 'attach' the supplier name again, but it worked and I now have a zero balance for that supplier.

    Thank you again.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,401 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Good to hear @Retreev ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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