Something Went Wrong Message
Hi,
I have recently upgraded to the premium payroll app from the basic and have been attempting to Prepare for STP Phase 2. But receive Something went wrong message. I have attempted to do this on both the desktop and laptop on different browsers, as I read this worked for another user.
This hasn't helped. I am still receiving the same message. Any suggestions?
Thanks
Janelle
Answers
-
Hi Janelle,
I think I might be able to assist you with this but I'll need to take a look first.
Can you let me know the ABN that you've registered to your Payroll App account.
βΉοΈ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Hi Rav,
ABN is 71 889 415 676
0 -
Great thanks @Janelle Robertson
Can you please give it another go when you have a chance. It should work this time around but let me know if not.
You may need to logout of your account first but see how you go.
βΉοΈ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thanks it's working now.
1
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 π’ Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 π’ Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll π
- 21 Reckon Payroll Help Videos π₯
- 21 Reckon Mate App
- 18 π’ Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 π’ Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community