Entering ETP paid after termination.
I terminated an employee six weeks ago in Reckon Hosted, paid her out and uploaded STP. She subsequently lodged an unfair dismissal claim - my client agreed to pay an amount to appease the employee. My client's accountant supplied info as ‘ETP Type O’ with tax of $x.
How do I process the second payment into RAH?
(I have rung Reckon Support twice and been given two vastly different answers on how to record this payment in RAH. The first officer had me deleting the original termination payment and merging both payments together in a new termination. The second officer said that RAH could not handle the transaction nor report it via STP.)
I would welcome some knowledgeable advice on procedure.
Thanks in anticipation
Mick
Answers
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Hi Mick
This is quite a detailed process so a bit too involved for posting on here.
Happy to help if you want to email me direct ☺️
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i am excited to report that my problem has been solved by Shaz (alias Acctd4) in a most professional and supportive way. Shaz understood the problem and was quickly able to note the various steps necessary (with explanations where necessary) to lead me to desired outcome. Shaz has a commanding insight into Reckon Hosted, a solid understanding of the coding of tax law in regard to employee separation and an easy manner making communication easy. I would have no hesitation in seeking Actd4’s help (on a commercial basis) should I need help and support on other matters. Well done Shaz !
Shaz can be contacted at
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Thank you so much @Mick_6878437 for that glowing recommendation! 🥰
It’s humbling when someone truly values & appreciates the many years of hard work that goes into gaining the knowledge & experience to do what I do. It was an absolute pleasure to help you & I look forward to assisting again if you need ☺️
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Love to see that feedback for Shaz, thanks so much for sharing @Mick_6878437 🙌
I can only echo your sentiments, Shaz is an absolute magician with Reckon Accounts Hosted and her mastery of, not only the software, but wider experience really comes through in her contributions here on the Community which are truly incredible.
Love having you on the Community and truly appreciate everything you do Shaz! 👏
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