SGC didn't calculated on leave loading

zhang
zhang Member Posts: 4 Novice Member Novice Member
in Reckon Payroll

Hi, I've ticked 'include annual leave calculation' in pay item—superannuation— leave tab. However, the SGC still can't be automatically calculated in pay run when there is a leave. I need to manually adjust the correct super amount.

Could anyone help me out, it's annoying. Thank you.

Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 565 Reckon Staff Reckon Staff

    Hi @zhang

    Can you please confirm if you have enabled the option from the Super Guarantee - Configure Pay Preferences as in the screenshot -

    image.png

    Also, if you are comfortable providing me the email address for the portal account and Name of the book with the issue, I am happy to investigate for you. You can message me directly and will have a look for you. Thank you!

    Regards

    Tanvi

    Tanvi.png
  • klaura
    klaura Reckon Staff Posts: 493 Reckon Staff Reckon Staff

    Hi zhang,

    In addition to Tanvi,

    To enable the SCG to calculate on leave loading, please make sure that the button to calculate is ticked.

    Setting> Pay items> Leave> scroll down to Show other Preferences

    image.png

    I hope it helps.

    Best regards,

    Karren

    Kind regards,

    Karren.png

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