Payroll detail report not working reckon payroll

Saz02h
Saz02h Member Posts: 47 Reckoner Reckoner
in Reckon Payroll

I am having an issure generating the payroll detail report to check my payroll off this morning, is this a bug? when can we expect it to be fixed if so or any suggestions would be greatly helpful

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Answers

  • Lucas
    Lucas Reckon Staff Posts: 563 Reckon Staff Reckon Staff

    Hi @Saz02h,

    Just a quick question, are you using a bookmark to access this report?

    How are you navigating to this page exactly?

    Thank you and speak to you soon.

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  • Jason_Z
    Jason_Z Reckon Staff Posts: 310 Reckon Staff Reckon Staff

    Good Morning @Saz02h

    Sorry about the inconvenience, this is a known issue, and the team is already working on a fix and testing it for the next release. It should be resolved soon.🤞

    I’ll keep you posted as we make progress.

    Jason.png
  • Jason_Z
    Jason_Z Reckon Staff Posts: 310 Reckon Staff Reckon Staff

    Hi @Saz02h,

    Thanks for your patience, the issue should be resolved now.

    Could you please check if it's working for you?

    Jason.png

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