Unclassified $0.00 transaction being created by Payroll activity
When we set up an employee's Pay deposit to go to 2 Bank accounts ($100 to Acc 1 and Remainder to Acc 2) the system is creating an unclassified transaction with the amount of 0.00. How can I clean these up and resolve the issue?
Answers
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It sounds like there may be 3 bank account splits set up under this employee's record ? :
Just select the Use 2 Accounts option instead, with the $ 100 depositing to the Optional Amount one :
😊
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Hi Shaz - thanks for your response.
I checked it out but there are only Use 2 Accounts selected (see below)
It's strange because the payment shouldnt generate any Expense transactions anyway since it is a payment from Bank account
Any other ideas? Can you help @Rav ?
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Hmm … That is strange then 🤔
Have you tried rebuilding the file 3 times (For some reason THREE rebuilds fixes a lot of issues!)
From the File dropdown menu > Utilities > Rebuild Data
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Ohh, no I haven't... I will give that a try! :)
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@Acctd4
I ran Rebuild x 3 as suggested. The incorrect records previously created as unclassified still exist. 🤷♀️
Will see if another gets created next Payroll run on Friday week … will post result then! 🤞1 -
