invoice disappears in reackon in "all" tab

diliu
diliu Member Posts: 11 Reckoner Reckoner
in Reckon One

hi, i clicked 'all' tab, it displays nothiing in the invoices section. please make sure i can get those back otherwise that would be disaster. the invoice section now displays 'there are no entries that mach your filter'. i did not setup any filter. thanks

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @diliu

    Take a look at the column headers when you're on the ALL tab, there will likely be one that shows a filter icon where the tab has been filtered.

    Click on that filter icon and select the option to remove the filter. Removing all filters will return all results to the tab.

  • diliu
    diliu Member Posts: 11 Reckoner Reckoner
    https://community.reckon.com/discussion/comment/20657562#Comment_20657562

    problem resolved. thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Glad you got it sorted @diliu 🙂

  • Eric Murphy
    Eric Murphy Member Posts: 568 Reckon Hall of Famer Reckon Hall of Famer

    @Rav is it possible to have a better visual indication that a filter has been applied. I've been tripped up by this as well, sometimes it can be hard to figure out that a filter is active.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hey @Eric Murphy I agree, I've also had to do a double take once or twice as I had overlooked the applied filter. Can I ask that you please raise this as a product idea on our Reckon One Ideas page and I'll definitely add a vote to it.

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