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Employer Reportable Super Payments
Hi, Can you please advise me how to add Employer Reportable/Additional Super Payments into Reckon Payroll App? I have looked and there appears to be no item to add this payment under.
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Reckon Payroll App update v2.24.45 📲⬆
Reckon Payroll App update v2.24.45 The Payroll App has received an update to version v2.24.19 which is now available for you to download from your Google Play Store or Apple App Store. This is a small incremental update which brings in a couple of important bug fixes. Termination pay item creation error - FIXED An issue…
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Reckon Payroll App update v2.24.19 📲⬆
Reckon Payroll App update v2.24.19 The Payroll App has received an update to version v2.24.19 which is now available for you to download from your Google Play Store or Apple App Store. This update brings in a number of enhancements outlined below and is the first phase of a two step update with the second scheduled for…
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Error with EOFY Report Summary 2021/22
I have an error in the Total Superannuation in the EOFY Report 2021/22. After checking each of the payroll runs made throughout the year, Total Gross Pay and Total Tax Withheld add up correctly, but Total Superannuation has not added up correctly. This creates a problem with the EOFY Statement and shows the total…
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Reckon Payroll App tax update is live!
Reckon Payroll App tax update is now live! Simply sign in to Reckon Payroll mobile app or online to breeze through the 2022/23 financial year with the following updates! 2022/23 PAYG tax tables Changes to income tax tables will take effect from 1 July 2022 including Student Loan repayments. The Reckon Payroll App will…
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How many employees?
How many employees can the Payroll App handle adequately in a single payrun?
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Creating a pay run on the Reckon Payroll App (How-to video)
RECKON PAYROLL APP - CREATING A NEW PAY RUN This video will take you through the quick and easy steps to create a new pay run in the Reckon Payroll App. Before you attempt to create a pay run, please ensure that you have completed all necessary information in your employee profiles and also registered your Software ID with…
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How do I change the login email address for my Payroll App account?
How do I change the email address that I use to login to my Payroll App account? If you need to update or change the email address that you use to sign in to your Payroll App account please follow the 5 steps below. STEP 1 Head over to https://portal.reckon.com/ and sign in with your existing Payroll App login credentials…
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Super Guarantee not reported in Pay run to ATO
Hi, I'm using the Reckon Payroll App on Apple iPhone. I have made a mistake in not including the Super guarantee amount in pay runs. Therefore the Super guarantee has not been reported to the ATO. Is there a way for me to submit the Super guarantee amounts to the ATO via the app? Thanks
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IMPORTANT STP PHASE 2 INFO FOR RECKON PAYROLL APP USERS
STP PHASE 2 - What you need to know With STP Phase 2 fast approaching, we’re here to provide an update on the changes and how Reckon is managing the new requirements. We’ve been working closely with the ATO and have secured a 12 month deferral for all our customers and partners to start STP Phase 2 reporting from 1 January…
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Setting up Pay Schedules (How-to video)
HOW-TO VIDEO: PAY SCHEDULES ON THE RECKON PAYROLL APP The ability to create pay schedules has been introduced to the Reckon Payroll App. The pay schedule functionality will allow you to create schedules for pay runs that occur at set frequencies eg. fortnightly, monthly etc and attach employees to them. Its a great way to…
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Getting started with Reckon Mate!
Reckon Mate allows you, as the employee, to view your leave balances, pay slips and personal details registered with your employer and much more! To get started, check out our guide below -
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Can't generate STP report when terminate an employee
Hi there, We have this error message when trying to generate STP report after terminating a staff: Data spans the end of financial yeas:, Can we please know how to fix this issue?
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📢📲 Creating an End of Financial Year finalisation in the Payroll App
End of Financial Year finalisation in the Reckon Payroll App Hi everyone, This video will give you an overview of how to prepare, create and send your End of Financial Year finalisation in the Reckon Payroll App.
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Can't log in to Payroll Web via https://portal.reckon.com
I have attached a screenshot of the error message that I get when I attempt to log in to Payroll Web via the Reckon Customer Portal. The error message appears to be {"message":"Forbidden"}and comes from https://portal-backend.reckonapi.com. The same error occurs whether I'm using an up-to-date version of Firefox or…