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Payroll App: Known Issues - 2020/21 Pay Summary, YTD tab, terminated employees (UPDATED INFO)
Hi everyone, I wanted to provide a breakdown and update on some known issues that we're currently aware of in the Payroll App which our teams are working on to resolve. 2020/21 Pay Summary not appearing in employee profile **RESOLVED** We've received reports that the 2020/21 Pay Summary option is not appearing in employee…
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Payroll App update v2.11.15 - Termination date field & 2020/21 EOFY
Reckon Payroll App update v2.11.15 The Reckon Payroll App has received an update to version v2.11.15 Termination Date field This update brings in a termination date field to the employee profile screen. This will allow you set an end date to an employee's employment prior to archiving them. Some users were experiencing the…
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EOFY...Declaration Tab not working
Hello, I have reconciled my EOFY information and all is good but when I try to press the blue tab "Declaration" there is no response and the App will not allow me to finalise the report in order to submit to the ATO. Any help or suggestions would be greatly appreciated. Regards Johanne
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Can't enter Monthly Salary
I want to add my voice to the request to allow a fixed sum monthly salary, not something requiring hours worked. This seems to be a major shortcoming in the payroll app, especially when it was always in the STP app. Many small family companies, like my own, simply don't work on hourly rates, and even even when hours are…
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Payroll App update v2.11.10 - 2020/21 Pay Summary & Year to Date fix
Reckon Payroll App update v2.11.10 The Reckon Payroll App has received an update to version v2.11.10. This update solves an issue which was affecting the Payroll App from displaying the 2020/21 Pay Summary in employee profiles. It also solves a problem with making corrections/amendments to the employee balances via the…
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Payroll App update v2.11.4 - Nil balance STP report
Reckon Payroll App update v2.11.4 The Reckon Payroll App has received an update to version v2.11.4. This update includes the ability to send a 'nil balance' STP report which reverts all employee balances to zero. This is particularly useful to avoid duplicate submissions to the ATO when in the process of transitioning from…
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'ABN already registered' during migration to the Payroll App
Why am I receiving an 'ABN already registered' message when migrating from the STP app to the Payroll App? This message will appear in the Payroll App if your ABN has previously been registered to our GovConnect service. GovConnect is our STP gateway which is used in conjunction with other full fledged Reckon software such…