-
Reckon One - view all transactions for Product bought and sold
Hi everyone I am trying to find a report that will show me all of the individual transactions for a single product Bought and Sold. When I look under Sales by Item it is showing me the correct sale price but tells me there is a quantity of 67 but there are only 34 invoices and maybe 5 purchases. This doesn't make sense.…
-
Budget reporting not working
When we first started using Reckon One a couple of months ago we prepared a budget and were able to print out some reports. A couple of months on we have tried to see how we are going and the budget is still there (in the budgets section) but when I go to print it out (under Analytics) we get the following message: No…
-
Update billing credit card
Hi, I'm trying to update the expiry date for my billing 'credit card' and it keeps coming up with the message "this card has been declined". This is the card I have been using from the beginning, though strangely enough it will accept my 'debit card' as payment for my monthly subscription. My preference is to use my…
-
Not saving
Hi, I am having issues with the program not saving when I enter a new bill/ payment. It opens normally and can enter data in the first line as usual until I try to enter the next line or save the Bill/ payment. Click Save nothing hapens, click enter new line nothing hapens. Invoices/ receive money seem to be working as…
-
Reckon one Unable to carry out expense transaction
For some reason today I cannot allocate expense transactions against my bank feed transactions list...any help thanks?
-
delete report
Hi. I reported pay run for Apr-Jun 2022 but it was showing as apr-jun 2023 on my gov so I tried to delete it and I deleted pay run on STP app. But it's still showing on my gov and I want to delete it but I cannot see the report on STP app. I think it is because I deleted the report instead of adjust. How can I delete the…
-
Archive Invoices
Hi Is there a way to "archive" invoices that are never going to be paid? I have a number of invoices that were issued in previous financial years that are not going to be paid and it's a pain having them sitting in the "Unpaid Invoices" section. Thanks Mikaela
-
Reckon One: Allocating pay run transaction from bank feed data
Hi all, Single employee, cash accounting business. I've processed pay runs as per RECKON ONE - Paying Payroll Transactions youtube video. https://youtu.be/OBE1g5uGaNM I am unable to complete the steps following Pay Run in the Money Out>Make a Payment section as I am unable to to enter an amount under 'how much to allocate'…
-
Negative tax on a long service leave payout
Hi all I'm processing an unscheduled payrun for one employee to pay out long service leave on termination. The LSL hadn't previously been accrued. Reckon One has calculated a negative tax amount for the pay so the net payment is higher than the gross. How can I adjust the PAYG withheld to fix this?
-
How to setup and calculate Super in Reckon One
SETUP AND CALCULATE SUPER IN RECKON ONE Hi everyone, Check out our guide below for a walkthrough on setting up a super fund and adding it to an employee to ensure super is calculated on their pay.
-
Cant update employee address via API
Hi there! I'm using this api: https://api.reckon.com/R1/{BOOKID}/payroll/contacts/{employeeid} All of the information is being updated properly but the only information that is not being updated is the address. I have attached in this email some reference photos for you to check. Please let me know if there are some…
-
I have been locked out for trying to login too many times
Hi, I am sure I didn't make any mistake, but it kept saying either Username or password were incorrect. Eventually it said I did it too many times. So click on reset and it says it will email a link. It has been half an hour and there is no email in my inbox nor in spam folder. I was hoping to get up to date over the…
-
Moving from Accounts Hosted to Reckon One
Hi All, Any advice on moving from Accounts Hosted to Reckon One? I have been considering ‘simplifying’ our small family owned business and wanting to know more about Reckon One. Has anyone done this? I have been considering other programmes, but would like to know if integration to Reckon One is ‘easier’ because I already…
-
Duplicated GovConnect STP entries
I was trying to do a file replace with corrected payruns in GovConnect STP but instead I have accidentally submitted 2 entries for the same pay run. The incorrect pay run no longer exists in Reckon as I changed that to Draft and then deleted, but it has been submitted to the ATO. I have the ATO receipt for the entry I need…
-
Reckon One tax update is live!
Reckon One tax update for 2022/23 is live! Login in now to breeze through the 2022/23 financial year with the following updates. 2022/23 PAYG tax tables Changes to income tax tables will take effect from 1 July 2022, including the Student Loan repayments. Reckon One will automatically choose the 2022/23 PAYG tax tables…