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Rusty99

Rusty99

Logged on to STP (android) mobile app, but could not get beyond two factor authentication to verify identity, no SMS code received. Tried closing the app & restarting my Phone, but just keeps going strait into two factor authentication screen and no SMS code received to go any further. Has been working fine until this morning, when attempting new pay run.

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Rusty99
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Russell Nicol
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  • Rusty99

    Logged on to STP (android) mobile app, but could not get beyond two factor authentication to verify identity, no SMS code received. Tried closing the app & restarting my Phone, but just keeps going strait into two factor authentication screen and no SMS code received to go any further. Has been working fine until this morning, when attempting new pay run.

    January 8
    • Rav
      Rav
      Hi Rusty99,
      Can you copy this into a new discussion/post on the Community itself rather than this status update on your profile and I'll help out with hopefully getting this sorted. Click the 'New Discussion' button on the main Community page.
      Cheers