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Rav

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Rav Administrator

Hi everyone, Just a heads up that I'll be out of the office tomorrow so that I can take my daughter to her paediatrician appointments. Some very knowledgeable members of our Support team will drop in during my absence ☺️ Have a good weekend everyone! Stay safe.

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Rav
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  • Rav
    Rav earned the 5 Answers badge.
    Your willingness to share knowledge has definitely been noticed.
    November 19
  • Bruce

    @Rav

    is it possible to send a personal message via this system. There is something I would like to discuss with you.

    Bruce

    0418 991 935

    November 10
    • Rav
      Rav
      Hi Bruce, unfortunately the Private Message service isn't active on our Community just yet but feel free to shoot me an email at [email protected]
  • shaq
    shaq Rav

    Hello Rev

    I have just done my first payroll run using payroll premier. My problem is that my stp file is saved as an ABA file and not as a JSON file. Because of this, I cannot upload this file to govt connect. Can you please help me as I am quite new to Payroll premier.

    November 7
    • Rav
      Rav
      Hi Saranga, can you please create a new discussion on the Community itself with the details of the process you went through to create your payrun in Payroll Premier and we'll get to the bottom of it together. Cheers :)
  • NicoleFeng

    Hello Rav. Could you help me reset the STP account. I've been using the free mobile STP App and my account has been locked out because of too many times of wrong password. My ABN is 32 625 737 902. The login email is [email protected]

    October 27
  • Rav
    Rav earned the 100 Likes badge.
    You received 100 Likes. When you're liked this much, you'll be an MVP in no time!
    October 21
  • Rav

    Hi everyone,

    Just a heads up that I'll be out of the office tomorrow so that I can take my daughter to her paediatrician appointments.

    Some very knowledgeable members of our Support team will drop in during my absence ☺️

    Have a good weekend everyone! Stay safe.

    October 15
  • Rav
    Rav earned the 10,000 Comments badge.
    You are a comment-making machine.
    October 14
  • Rav
    Rav earned the 5 Insightfuls badge.
    You received 5 Insightfuls. We like that.
    October 12
  • Charley

    Rav; my last email from the Reckon Community about a discussion was on 10/9/20, Normally I'd get a number of them every day but have only received 7 since then. Have I been taken of the email list or something :-)

    October 7
    • Rav
      Rav
      Hey Charley, cheers for getting in touch :)
      We've changed over forum platforms back in September and unfortunately with that change the old email subscription settings hasn't translated over :(
      Now with that said, you can re-establish the email notifications that you'd like to receive. To do that, head into your Profile > Notification Preferences.
      You'll see a list of notification options and if you scroll a little further down the same page there is a separate section called 'Category Notifications' which allows you to select which notifications you receive by category for any new activity.
      Lets say for example, you want to receive an email each time there is a new discussion posted in the Reckon Accounts Hosted category, just tick the 'Email' option under Discussions for Reckon Accounts Hosted.

      If you tick notifications for 'Comments' you'll receive an email for every new comment in that category so I'd just say be cautious as you might receive a large number of emails.
  • Rav
    Rav earned the 5 Agrees badge.
    You received 5 Agrees. We like that.
    October 2